All services offered by ajinfotechs are invoiced as per-incident charges. logixtechsupport will ensure a resolution or will refund your money within a stipulated time period of 30 days from the date of service rendered. Date of service rendered is the date when the customer first speaks with a technician for receiving support for the original incident. If incident reoccurs within 30 days of initial service period and logixtechsupport is unable to completely fix the incident, then customer will receive a full refund. Customer may not receive a refund if there is another incident that is not of the same origin as the original incident within the initial 30-day period.
Ajinfotechs issues refunds for all problems that turn out to be out-of-scope and problems that cannot be fixed remotely or over the phone. If the customer is not satisfied with the services or if the issue was not resolved, then the customer can ask for a refund within 30 days time of when incident was brought to the attention of logixtechsupport. logixtechsupport offers 24/7 support, and customers can call us anytime throughout the day to get the issue resolved. If the same initial problem reoccurs but after 30 days from the date of activation and the issue cannot be resolved, then doesn't hold any commitment to refund the money. Money back policy for original problem resides only in the first 30 days of activation. We offer a Full 30 Day Money Back Guarantee on almost every service we offer. Please call customer service at 1-800-785-0164 in advance to register your Refund Request within 30 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the Refund Request.